Delivery Information
By using or purchasing from this website you agree to the following Terms & Conditions.
Delivery
All prices listed are in Canadian Dollars. Orders are shipped from Australia via DHL Express.
We offer free standard shipping on Canadian orders over $450. Orders under $450 will be subject to shipping fees.
Any applicable import duties and sales taxes into Canada will be pre-charged at the shopping cart. Your shipment will be sent under duties paid shipping terms and you will not receive any bills from customs.
We aim to dispatch your order on the same business day* (for all orders placed before 5pm PST). Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.
All orders are shipped from Australia.
Please see the estimated delivery times in the table below.
| ORDER VALUE excl. sales tax |
DELIVERY OPTION | RATE | ESTIMATED DELIVERY TIME | SERVICE FEATURES |
| $0 - $199.99 | DHL Express | $30 | 3-5 business days | Same Day Dispatch* | Tracking | Insurance | Signature On Delivery |
| $200 - $449.99 | DHL Express | $60 | 3-5 business days | Same Day Dispatch* | Tracking | Insurance | Signature On Delivery |
| $450+ | DHL Express | $0 | 3-5 business days | Same Day Dispatch* | Tracking | Insurance | Signature On Delivery |
Please note that these are estimated delivery times provided our carrier and cannot be guaranteed by Zhik.
Please be advised that orders cannot be delivered to PO Boxes using the DHL Express service.
If your order has not arrived within the estimated delivery time, please contact our customer service team for an update.
Gift Vouchers
Gift vouchers are not redeemable for cash and can only be redeemed on our website www.zhik.com.
Gift vouchers will expire 12 months from the original date of purchase.
Need to make a Return?
If you need to return a product or want to find out more about our return policy for you region - click here
