Delivery Information
By using or purchasing from this website you agree to the following Terms & Conditions.
Delivery
We offer free standard shipping on continental US orders over $180. Orders under $180 will be subject to postage charges.
We aim to dispatch your order on the same business day* (for all orders placed before 2pm EST). Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.
All orders are shipped from Ohio, USA.
|
ORDER VALUE |
DELIVERY OPTION | RATE | ESTIMATED DELIVERY TIME | REGION |
| $0 - $179.99 | FedEx Ground / Home | $15 | 2-5 business days | Continental USA |
| $180+ | FedEx Ground / Home | $0 | 2-5 business days | Continental USA |
| N/A | FedEx 2-Day | $60 | 2 business days | Hawaii, Puerto Rico, Alaska |
Please note that these are estimated delivery times provided our carrier and cannot be guaranteed by Zhik.
Please be advised that orders cannot be delivered to PO Boxes or BFPO/APO/Military addresses using the FedEx service.
If your order has not arrived within the estimated delivery time, please contact our customer service team for an update.
Please see the estimated FedEx Ground & Home service delivery times in the map below.
Gift Vouchers
Gift vouchers are not redeemable for cash and can only be redeemed on our website www.zhik.com or in our Sydney showroom.
Gift vouchers will expire 12 months from the original date of purchase.
Need to make a Return?
If you need to return a product or want to find out more about our return policy for you region - click here
